The current situation is not easy for anyone. Especially psychologically, the corona pandemic is an enormous burden for many people. We are not only worried about our own health and that of our loved ones, many are also afraid for their jobs or struggle with financial difficulties. In general, we are plagued by many uncertainties and many of us have to restructure our everyday lives. In addition, the measures implemented to contain the coronavirus mean that we spend the majority of our time in our own homes, and some of us have been doing so for weeks.
Especially the isolation at home causes many problems. In families the stressful situation can lead to conflicts such as quarrels between siblings or with parents, while many who live alone suddenly have to struggle with loneliness because they lack direct social contacts.
There are, however, numerous organisations that offer advice and support in times of the corona crisis – mainly by telephone, but also online and by e-mail. Many have even extended their office hours to be able to support those seeking help in this special situation. We have compiled a list of counselling services at the University of Jena, in the city and throughout Thuringia. Nationwide hotlines can also be found here. Please do not hesitate to contact the following organisations if you are looking for advice or need help.
Counselling services at the University of Jena
- Psychosocial counselling of the Studierendenwerk Thüringen for students: +49 3641 9400 6 90, -93, -94, -95 (Tuesdays from 2 to 4 pm and Thursdays from 11 to 12 am), e-mail: firstname.lastname@example.org
- Crisis line of the Faculty of Theology for employees and students: +49 3641 9-42666 (Monday to Friday from 10 am to 12 pm), e-mail: email@example.com
Vom 21.12.2020 bis 3.1.2021 bitte Kontakt über das Formular aufnehmen.
- Psychological support for relatives of people with dementia: +49 3641 945954 (Mondays from 1 to 2 pm)
Counselling services in Jena and Thuringia
- Family counselling of the city of Jena
- AWO Family Counselling Jena
- Thuringian crisis line for children and young people: +49 800 008 008 0 (daily from 6 am to 10 pm, free of charge from the landline)
- Emergency hotline for women in acute violent situations (Jenaer Frauenhaus e.V.): +49 177 4787052
Nationwide counselling services
- „Nummer gegen Kummer“ Helpline for children and young people: 116 111 (Mondays to Saturdays from 2 pm to 8 pm and Mondays, Wednesdays and Thursdays from 10 am to 12 pm – anonymously and free of charge from mobile phones and landlines), counselling also via chat or e-mail
- Helpline for parents: +49 800 111 0 550 (Mondays to Fridays from 9 am to 5 pm and Tuesdays and Thursdays from 5 pm to 7 pm – anonymously and free of charge from mobile phones and landlines)
- Online consultation of the Federal Conference for Educational Counselling for young people and parents
- Youth distress mail for children and young people up to 19 years of age
- Helpline for nursing relatives: +49 30 2017 9131 (Mondays to Thursdays from 9 am to 6 pm), e-mail: firstname.lastname@example.org
- Helpline "Pregnant women in need": +49 800 404 0020 (available 24/7, free of charge)
- Helpline "Violence against women": +49 800 011 6016 (available in 18 languages)
- Helpline "Sexual abuse": +49 800 22 55 530 (Mondays, Wednesdays and Fridays from 9 am to 2 pm and Tuesdays and Thursdays from 3 pm to 8 pm – anonymous and free of charge), Online counselling service for young people
- Association of German Professional Psychologists (BDP e.V.) – Corona-Hotline: +49 800 777 22 44 (daily from 8 am to 8 pm – anonymous and free of charge)